662-446-9503

CONTACT US


We look forward to hearing from you!


Ready to book your stay or have questions about The Mason? Are you ready to slow down a little and enjoy putting your feet up? Well, we're just a phone call away. Please note all of our contact information below. Find us in your web searches and on Facebook or Instagram.  You can always shoot us an email at, stay@themasonhotel.com. We look forward to hearing from you and most of all, we look forward to seeing you on your next adventure to The Mason Boutique Hotel.
ADDRESS
915 South Columbus Ave
Louisville, Mississippi 39339 USA
PHONE & EMAIL
662-446-9503
stay@themasonhotel.com
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our policies

We'd love to have you stay!!

THE MASON BOUTIQUE HOTEL POLICIES

Please read and agree to the following:

The Mason Boutique Hotel
915 S Columbus Ave
Louisville, MS 39339

Check-in time: 3:00 pm and afterwards
Check-out time: 11:00 am

** Please note, if you would like to check-in before 3:00, please call ahead. We will try our best to accommodate you and your request.

PAYMENT: A $75.00 deposit is required per room, but will go towards the balance of the room upon you arrival.

3-Day Cancellation Policy: We realize that travel plans can change and you may need to make adjustments to your reservation. Your deposit will be refunded only if you cancel your reservation three days prior to check-in or if the room can successfully be rebooked.

**SPECIAL EVENT CANCELLATION POLICY: In the case of special event dates, such as national holidays, sporting events and festivals, if your travel plans change and you must cancel your reservation, please call us AT LEAST 14 DAYS prior to your arrival date to cancel your reservation without charge.
**ENTIRE HOTEL BLOCK: The Mason Hotel, would love to provide room accommodations for your large group. The Mason does have certain policies regarding the blocking of rooms. You must reserve all seven rooms and a $50.00 deposit on each room is required. If your need for accommodations changes for any reason, you must cancel within 30 days prior to the event. If this occurs, your deposit will be refunded in full.

PET POLICY: We apologize for any inconvenience, but you fur-baby is not allowed.

AGE Limit: We ask that our guests be at least 21 years of age to reserve a room.

Damages: Any and all damages will be paid for in full by the occupant at the time the damage occurred.

We ask that you respect the other guests and enjoy the quiet serene feel that The Mason provides.

All rooms are NON-SMOKING: A cleaning fee of $350.00 will be applied if there is evidence of smoking upon check-out.

Children are welcome as long as attended by an adult.

A code will be assigned to you 24 Hours prior to check-in.
ARRIVAL TIMES
3:00 PM - 11:30 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
A $75.00 deposit is collected at the time of purchase. Payment for gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are welcome with an accompanying adult. Pets are not allowed.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.

GRAND BALLROOM RENTAL, DEPOSIT AND CANCELLATION
**We require a 50% deposit to reserve the Grand Ballroom and also a 30 day cancellation.

GRAND BALLROOM RENTAL
**Events and hotel blocks are to be paid in full one week prior to event

RULES PER USAGE OF GRAND BALLROOM
** With the rental of the Grand Ballroom, you get the use of our kitchen (please NO frying) and tables and chairs. ** Decorations are acceptable, but please attach no items to the walls using thumb tacks and or nails. ** Please keep the use of glitter to a minimum

KITCHEN REQUIREMENTS
Appliances **Refrigerator: Please take all leftovers and any other food items from YOUR event when you leave. **Stove: NO FRYING OF ANY TYPE, you may use to war food, cook rolls etc. Must be wiped down and left clean after your event. ** Microwave: Wiped down and clean after your event. Counter-tops: ** Wiped down and clean after your event Floors: Please sweep and clean up any spills that occur during you event> Trash: **The trash must be emptied and taken out when your event is and and cleanup is complete. ** You may place your trash in our cans outside on the corner if there is room. The kitchen is for your convenience. It will be clean before your event and we ask that you leave it as it was found. There will be a cleaning fee charged if requirements are not met.

CLEANING FEE
** If you need cleanup after your event, there is a charge per type of event. ** If you choose to cleanup after your event, it must be left per kitchen requirements. If any of these requirements are not met, there will be a cleaning fee charged.